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Getting a Break
Getting a BreakNovember 16, 2005Take Advantage of Days Without ReservationsYesterday we had our first day without a reservation since mid-February. I was thrilled. Since the housekeeper had the day off, I hung a note in the front door that said, "With no in-coming guests, the innkeeper has closed the inn for the day. Please call 362-3476 for assistance. Same day reservations may be made until 6 PM." Continue reading "Take Advantage of Days Without Reservations" » November 9, 2005Sometimes taking a break from your routine helpsAt 12:10 AM, the borough fire siren began to wail. I turned on the light, rolled out of bed, fumbled for my clothing and managed to put my staff shirt on backwards. After pulling it off and looking at the collar, I put the shirt on again. For some reason it was still backwards. I stripped the shirt off, grabbed a turtleneck, pulled it on, finished getting dressed, and grabbed my car keys. Continue reading "Sometimes taking a break from your routine helps" » November 8, 2005This is where staff training and work schedules helpIn the words of that old McDonald jingle, "You deserve a break today." If you've trained your staff and have someone who can supervise the inn in your absence, schedule some time off for yourself. And if you haven't trained someone on your staff to step into your shoes, reconsider the importance of training. Continue reading "This is where staff training and work schedules help" » November 6, 2005Sometimes you just have to say noEven though we we're in the hospitality business and we like hosting guests and especially like earning revenue, the reality of the matter is that we sometimes need to take a break. I have no problem with blocking out days in my reservation book and putting a sign in the door that says, "Closed for the day." January 2, 2005What are Professional Interim Innkeepers or Innsitters?Innkeepers are always on duty 24/7. So what does an innkeeper do when they need to get away for a vacation, a special occassion, or an emergency? Who do they get to replace themselves for a few days, weeks or maybe even a few months? Continue reading "What are Professional Interim Innkeepers or Innsitters?" » |
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