Do you know what it takes to run a successful bed and breakfast?
Do you know whether you have what it takes to be a B&B innkeeper?
If you answered "no" to either question, then this eBook is for you.
Learn from other innkeepers who have gone before you, avoiding painful and expensive lessons. Running an
inn is like driving an 8-horse team, or juggling 8 balls -- it's constant and ongoing work. Drop one reign
or ball and you can lose control of the entire situation.
|
"The information you've provided is invaluable! There are things in there
that I never would have thought of -- until it was too late! Knowing I have a resource to refer to
will help calm the anxiety of my first check-in. Nothing like them is available in any of the
books we've read about starting/owning an Inn. I'm so glad I purchased your e-books. Thank you."
--Victoria Pierce, Yellow
Farmhouse Inn, Waitsfield, Vermont
|
There are several eBooks in the collection to help you with your B&B business development. Buy one or buy
the whole set -- design your own education program! The eBooks are sent electronically via email, or on
CD-ROM through the mail. For a glimpse of the entire set, check out my eBooks page.
Running your bed and breakfast is as easy as driving an eight-horse team -- once you know the tricks of
the trade. But if you fail to learn the tricks, you will be on a wild ride. With a solid background of
what to expect in the daily operations of your inn, you will enjoy the business and avoid losing your mind
and your money.
Most people focus on buying a B&B first.
Learn bed and breakfast operational secrets before you become an innkeeper.
eBook #5 from The Seminar Series
This fifth eBook from the series is from a half-day module of my Indepth Seminar, The Innkeeping
Balancing Act: Business vs Hospitality, on being a successful B&B innkeeper. Information
found in this eBook is based on what I've learned from innkeepers across the U.S and Canada.
Learn and apply information that will help your success.
- Daily Operations -- The 8-Ring Circus
Create an organizational structure and routines that supports your operations and brand.
Determine who you will allow to answer your business phone. Analyze whether your amenities and
hospitality gestures reflect your stated guest experience. Balancing business and hospitality is
the challenge of innkeeping that separates success innkeepes from everyone else. This eBook will
help put you in the category of successful bed and breakfast innkeeper.
|
5. Daily Operations
-- The 8-Ring Circus 43 pages (PDF is 1.8M)
|
$19.97
|
- What's The "Balancing Act" For Your Daily Operations?
- Innkeeping Operations -- Managing The "Big Top"
- Organizational Structures
- The Inn Experience
- Your B&B Management Plan
- Telephone Or Cash Register?
- Phone Scripts
- The Art And Science Of Taking Reservations
- Checking Your Guests In And Out
- Staffing Your Inn
- Avoiding Innkeeper Burnout
- Are You Up To Snuff?
- Reading List
|
Free Sample
Innkeeping is like being the Ring Master of an 8-ring circus is with each ring, or aspect of
the inn, being a "show" of its own -- some of those shows can be managed others while some you
have to keep for yourself. Customer service is the foundation of this business; staff,
reservations, policies and procedures all support and affect your customer service. Your
customer service affects your guests' experience and impacts how many will return and/or refer
their friends.
|
Your eBook and Quick eGuide purchase can be available by CD-ROM instead of by email.
$10.00 per transaction
If you want this purchase mailed to you on a CD-ROM, rather than have it emailed to you, upgrade your
purchase here.
After my PayPal notification, I'll confirm your order and ask you to confirm the shipping address you
would like me to use for mailing the CD-ROM.
|
|
Services
Articles
Consulting
Conversations
eBooks
Electronic Newsletter
Real Estate
Seminars
Background:
Portfolio
Qualifications
References
Links:
Industry
Fun
Suggested Reading
Green Hospitality:
Environmentally Friendly Hotels
ECOnomically Sound
Green Innkeeping
Contact Us
|
